MANAGED INFRASTRUCTURE

Managed infrastructure for business-critical apps.

We manage your servers, databases, monitoring, and maintenance — so you retain full control without needing an in-house infrastructure team.

5-star review

The RedmineX team has completely taken the burden off our shoulders.

Koen Van de Velde 
System Engineer at Proviron

Trusted to keep critical systems running

COMMON PAIN POINTS

Where does your infrastructure hurt?

When something goes wrong, you need someone to take responsibility. We fix infrastructure problems and involve your application team when needed.

Host any plugin

Your app is slow or down? Whose problem is it?

Ours to investigate. Ours to fix.

→ We manage everything from the underlying infrastructure to the application itself.

FULLY MANAGED APPS

Easy migration

You don't know where the problem is. App or infrastructure?

We investigate and involve the right team.

→ We fix infrastructure issues and escalate application-level problems to your team.

MONITORED APPS · ISSUES ESCALATED

Easy migration

Updates keep breaking things.

Dependencies, system packages?

→ We check compatibility, test updates, and prepare a rollback before touching production.

Superior security

Nobody has time to maintain.

Monitoring, patches, backups, security checks?

→ We take ownership of the agreed maintenance scope so your IT team can focus elsewhere.

Host any plugin

Errors nobody can explain.

500 errors, failed jobs, unexpected crashes?

→ We examine logs, services, dependencies, and infrastructure to identify the cause.

Superior security

What is the emergency plan?

There is one. That's the difference.

→ We monitor, escalate and respond according to SLAs and you have one point of contact.

BEYOND SERVER MAINTENANCE

We go deeper than the server

A running server doesn't always mean a working app. What you need is one point of contact to solve the problem.

NO DEDICATED INFRASTRUCTURE TEAM?

Get one without hiring one.

You run business-critical applications but have nobody to manage the underlying infrastructure. We take care of monitoring, maintenance, and incidents, with specialists available under agreed SLAs.

If infrastructure is giving you a headache, let us handle it.

ALREADY HAVE IT TEAM?

Let us take the infrastructure workload off your plate.

Your developers and IT staff have enough to do. We handle servers, databases, monitoring, maintenance, and infrastructure incidents so they can focus on your applications and business.

Workers, threads, nginx, PostgreSQL & connection pools? We speak your language—and bring in the right expertise when you need it.

WHAT'S UNDER THE HOOD

From infrastructure to application performance

Servers & systems

Linux · Debian · Nginx · Apache

Databases

PostgreSQL · MySQL · Connection pools

Application runtime

Puma · Ruby · Redis · Sidekiq · Workers

Monitoring

Prometheus · Grafana · Nagios · Alerts

Security & recovery

SSO · DR · Backups · Firewalls

Cloud & networking

AWS · Entra · VPS · DNS · SMTP

From individual infrastructure services to complex application environments.
We define the scope together with your IT team.

ONE TEAM. CLEAR RESPONSIBILITIES

Your infrastructure. Our responsibility. Your peace of mind.

Already have IT staff, or need us to handle everything? We define responsibilities and take care of the infrastructure. You always know who to contact.

01 — EXISTING HOSTING

Already have servers in the cloud?

Running on AWS, GCP, Hetzner, OVH, or another provider? We take over infrastructure management without requiring you to migrate.

02 — YOUR OWN HARDWARE

Running servers on your premises

We manage your existing physical servers, operating systems, monitoring, and maintenance — while your hardware stays where it is.

03 — STARTING FROM SCRATCH

Don't have any infrastructure yet?

We help you choose the right hosting or supply you with one, set everything up, and manage it for you.

TECHNICAL PARTNER

We complement your IT and become your technical partner

Pan-European managed infrastructure specialists and one team to call when things go wrong.

01

We take responsibility for your infrastructure and coordinate app incidents with the right team

02

Incident response under agreed SLAs

03

Infrastructure updates, security patches and ongoing maintenance

04

No vendor lock-in with open standards and easy migration

05

Transparent, predictable pricing with no hidden costs

CUSTOMER REVIEWS

Trusted to keep critical systems running

  • Experienced infrastructure specialists

  • Cloud & on-premise

  • SLAs & responsibilities

  • One partner behind you

Transitioning to RedmineX's setup has been a game-changer for our project management approach. The GitHUB and Azure integrations are running smoothly and the ticketing system stands out for its efficiency and user-friendliness, streamlining our workflow remarkably. 

5-star review

Mark Michiels Verified Customer
Managing Director at Proviron & Axabio

LET'S TALK INFRASTRUCTURE

One less thing to worry about.

Tell us about your environment and what's keeping your IT team busy. We'll help you determine what makes sense to hand over.