RedmineX Support
This is RedmineX lightning-fast support. You need to be an active subscriber to use our support. Choose a category according to the plugin you are having issues with.
HelpDesk
218 posts
Subcategories (10)
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Roadmap
This is the roadmap of future plugins & features. We will post new plugin ideas & feature ideas and you will vote to tell us whether you like them or not.
19 posts
HelpDesk & Support can only be used by active subscribers. Please login or choose a plan.
PRO Support Tip
With each ticket, please give us Redmine, Ruby, Rails & plugin version
If there is a 500 error, please give us the production.log file
Support
Having trouble with a RedmineX plugin or Redmine?
Technical
Having tech, licensing or pre-sale questions?
Invoicing
Need a question about invoicing or subcriptions?
Support is Offline
Today is our off day. We are taking some rest and will come back stronger tomorrow
Official support hours
Monday To Friday
From 08:00 To 18:00
Support is Online
We're back! We are here to assist you. Please be patient, we will respond to your tickets shortly.
Official support hours
Monday To Friday
From 08:00 To 18:00
Your time
Monday, 14: 55: 12
Our time
Monday, 14: 55: 12
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How Does The Demo Work?
Login credentials
After submitting the form, you will be redirected to a page with login credentials.One demo to rule them all
The demo site is shared and the database is being reset every full hour. You can do anything, but the data you enter will eventually be reset. You can ask for a dedicated demo if you‘re interested in keeping the data, or testing more thoroughly.Ask anything
Michael is ready to help you with any request so you can squeeze maximum from your Redmine.