RedmineX Support
This is RedmineX lightning-fast support. You need be an active subscriber to use our support. Choose a category
according to the plugin you are having issues with.
Support is Offline
Today is our off day. We are taking some rest and will come back stronger tomorrow
Official support hours
Monday To Friday
From 08:00 To 18:00
Support is Online
We're back! We are here to assist you. Please be patient, we will respond to your tickets shortly.
Official support hours
Monday To Friday
From 08:00 To 18:00
Your time
Monday, 14: 55: 12
Our time
Monday, 14: 55: 12
Support
Having trouble with a plugin or Redmine?
Onboarding
Need a demo or ask a pre-sale question?
Technical
Having tech or licensing questions?
Our Helpdesk
This is a heldesk system where you post your problems & questions which will later become forum posts so everyone can learn from them. Only active subscribers can use RedmineX HelpDesk & Support.
HelpDesk
218 posts
Subcategories (10)
51 posts
2 posts
57 posts
20 posts
21 posts
2 posts
11 posts
14 posts
21 posts
Roadmap
This is the roadmap of future plugins & features. We will post new plugin ideas & feature ideas and you will vote to tell us whether you like them or not.
19 posts
HelpDesk & Support can only be used by active subscribers. Please login or choose a plan.
PRO Support Tip
With each ticket, please give us Redmine, Ruby, Rails & plugin version
If there is a 500 error, please give us the production.log file
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How Does The Demo Work?
Login Credentials
After submitting the form, you will be redirected to a page with login credentials.One Demo For All
The demo site is available for all users and the database is being reset every full hour. You can do anything, but the data you enter will eventually be reset. You can ask for a dedicated demo if you‘re interested in keeping the data, or testing more thoroughly.We are Here For You
Michael is ready to help you with any request, set the demo for you so it suits your company or team.